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How Can I Reach to Avianca Airlines Bogota office?

Avianca Airlines, the American Continent Airways, is the largest airline in the Columbia region. It is providing a variety of services to its customers. If you are its customer and require some assistance, whether it’s related to seat reservations, modifications, or general inquiries, you can reach them using the Avianca Airlines Bogota office or by speaking with its live person via phone call. These are the reliable options.

Avianca Airlines Bogota office Address

The airline's address and its global headquarters are available in Bogota, and the central hub is at El Dorado International Airport. But if you have any important work and you are unable to go to this address, then you can dial their telephone number. With these options, you can get assistance from the Avianca Airlines live person. So read the below guide carefully.

Contact Avianca Airlines Bogota office Address on the phone

To connect with the Avianca Airlines live person at the Bogota Office, you are required to dial the phone number +1-888-509-0323 / +57 1401 3434. But when you dial the number, you will hear a recorded audio. This recorded audio is an IVR system audio that will assist you with some commands. Here, all you need to do is follow the commands. In this command, first, you are required to:

Opt for the language you like better to speak with the agent. To begin the commands:

  • Pick option one if you want to start the process in Spanish.
  • Pick a third option to begin the process in English.
  • Pick the fifth option to start speaking in the Mexican language.
  • Choose option seven to continue speaking in French.

When the language selection command ends, then you are required to pick the total number of doubts you want to talk over.

  • If your doubt is related to common issues, then pick option 1.
  • If the doubt is connected to the flight booking, press the third button 3.
  • If you have a doubt that is connected to the booking cancelation, you can press the 5th button.
  • If the doubt is connected to the ticket modification, press the 7th button.
  • If you recently booked your trip here and have any complaints related to your trip, then you can press the 9th option.
  • For any complaint that is related to flight services, you can press option 0.
  • When all the commands of this audio system end, then within a few seconds, if the network is not slow, your call will transferred to one of its best agents.

You can also use the WhatsApp chat method if you are unable to connect with the phone number, then you can take the assistance by using the WhatsApp chat assistance.

The procedure to chat via WhatsApp is as follows:

Its WhatsApp chat method is the best option for the customer to find out the solution he/she is looking for. Here, you can chat with all of your queries without speaking with the customer service person/expert.
Follow the instructions if you find any difficulty in contacting them:

  • Open the official web page at Avianca. When you open the web page,
  • Then click the three dots which are available on the top right corner of the home page.
  • Now you can see the icon of “Help center”; click on it.
  • Then, you need to tap on the Contact Us tab via WhatsApp assistance.
  • Now, you can see the number of WhatsApp on your mobile or computer screen.
  • Copy and paste the number on your smartphone and start chatting with them.

What are the services Avianca Airlines Bogota office provides?

This is a list of the services that you can use when you visit its Bogota office. The lists are:

  • Comfortable Waiting Area.
  • Currency Exchange Services.
  • Tourist Information Corner.
  • Accessible Facilities.
  • Children’s Play Area.
  • Self Service Kiosks.
  • Convenient Location.
  • Kind and Helpful Staff.

Here is the list of the services that you can use once you visit its office.

What are the types of planes Avianca Airlines has?

This is a list of the types of the planes:

  • Airbus A318
  • Airbus A319
  • Airbus A320
  • Airbus A321
  • Airbus A330
  • Boeing 737
  • Boeing 747
  • Boeing 757
  • Boeing 767
  • Boeing 787
  • Fokker 100
  • Fokker 50
  • Fokker 70 

Here are the total lists of the types of planes that you can travel with.

After reading all the details mentioned above, you now have enough knowledge to visit the Avianca Airlines Bogota office or its headquarters. If you are unable to reach the address due to any urgent work, then you can connect with the agent who will assist you to solve all of your queries in the blink of an eye.