Tripsfares Blog

How to call Viva Aerobus from Colombia?

If you are planning to travel with Viva Aerobus, and due to unforeseen events, you cannot continue with your fixed trip plan. And now, you are looking to contact the customer representative of this airline to help resolve this; you have come to the right place. All you need to do is scroll down to learn more about the procedure and the customer service number.

The best way to get in touch and speak with someone at the airline is by calling their customer service phone number at 1 866 FLY VIVA (359 8482) or +1-802-357-7082. They are open 24/7 to help you with any problem you encounter during the booking process, during the trip, and after the flight has ended. In any urgent circumstance, you will be guided by their expert team.

What is the Phone of Viva Aerobus Colombia?

Below are the steps to connect with Viva Aerobus Customer service:

  • To reach customer support by phone, dial +1(888)-509-0323.
  • You must select your preferred language to communicate with the live agent.
  • You will then have to adhere to the IVR directions.
  • Select the issue you are facing by pressing the digit as IVR asks.
  • Wait a moment after pressing the appropriate key for the agent to connect with you.
  • After joining, describe the circumstance you need assistance with and give your booking information.

Your question will be answered as soon as possible by the agent.

The other alternative methods to contact with Via Aerobus:

Apart from the Viva Aerobus Colombia Telephone, you can also connect with customer service via other methods like E-mails, Live chat, and Social Media.

Via E-mail:

To contact the airline customer service department, launch your preferred email and write to [email protected]. Make sure to describe your inquiry in the message subject briefly. Include specific details about your problem and your flight reservation in the email. In case of complaints, you can also attach documents as proof. It will take longer than other techniques, but you will definitely receive a response.

Through Live chat:

  • Visit ‘,’ the official website of Viva Aerobus.
  • Navigate and click on the "Contact Us" tab on the homepage's bottom.
  • You will be taken to a new page with various communication methods enlisted.
  • Choose the customer support chat option from the list of connecting options, then wait a little while.

To get an accurate response from the agent, state your question briefly in the chat window and choose the pertinent prompts from the list of alternatives. Many major companies and airlines nowadays use social media sites like Facebook, Instagram, and Twitter to communicate with their customers. Passengers mistakenly believe these pages are only available for exchanging information, offers, and promotions, but you can also contact Viva Aerobus customer support via these well-known platforms. The airline will respond to your query immediately. So get the solution and enjoy your trip to get an unforgettable experience.